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Troubleshooting

Backing up emails

Microsoft Outlook

An easy way to backup your Emails, Calendar, Meetings, and Contacts is to follow these easy steps:

  • Go to the top of Outlook and select FILE --> Then Left click on IMPORT AND EXPORT
  • Select EXPORT TO A FILE --> Left click NEXT
  • Select PERSONAL FOLDER FILE (.PST)
  • Select the very top called MAILBOX - (your name)
  • Left Click to check the box to INCLUDE ALL SUBFOLDERS --> Left Click NEXT
  • Select BROWSE and select a place on the computer where it will be easy to find, you can then name it something like BACKUP (todays date).pst
  • Left Click on FINISH
  • Outlook will then copy all of you Emails, Contacts and Meetings etc.
  • When Outlook finishes, you can copy the PST file that you just created to a safe place for emergencies.

To Restore an Outlook Email Backup

  • Go to the top of Outlook and select FILE --> Then Left click on IMPORT AND EXPORT
  • Select IMPORT FROM ANOTHER PROGRAM OR FILE --> Left Click NEXT
  • Scroll down and Select PERSONAL FOLDER FILE (.PST) --> Select NEXT
  • Left Click on BROWSE and find where you previously placed your Outlook Email Backup ? Left Click on the .PST file and select OK
  • Click NEXT --> Left Click on FINISH
  • Outlook will then import all of your backed up emails, calendar, contacts, todo lists, and Meetings.